1. Information We Collect
We collect various types of information from our clients and website visitors to provide top-quality dispatching services. This includes:
- Personal Information: Name, email address, phone number, and physical address.
- Business Information: MC Number, DOT Number, Tax ID (EIN), company name, and fleet details.
- Financial Information: Factoring company details, payment preferences, and banking information for invoice processing.
- Usage Data: Information on how you use our website, including IP address, browser type, and device information.
2. How We Use Your Information
We use the collected information for various purposes, including:
- To provide and maintain our dispatching services.
- To negotiate and book loads on your behalf with brokers and shippers.
- To complete carrier setup packets and handle compliance paperwork.
- To communicate with you regarding loads, payments, and customer support.
- To improve our website and service offerings.
3. Sharing of Information
We do not sell or rent your personal information to third parties. We may share your information only under the following circumstances:
- With Freight Brokers & Shippers: To book loads, we must share your MC number, insurance details, W-9, and contact information as required for setup.
- With Factoring Companies: To assist with payment processing and credit checks.
- For Legal Reasons: If required by law, regulation, or legal subpoena to protect our rights and the safety of others.
4. Data Security
We implement robust security measures to ensure the safety of your personal and business information. We utilize encrypted servers and restricted access protocols. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights
You have the right to access, update, or delete the personal and business information we have on file for you. If you wish to exercise these rights, please contact us directly.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us: